However, if there is a hardware problem — like a damaged network card or router — then you will have to contact a technician. During this issue, my other devices connect to the wifi network and internet just fine. Wrapping Up: Wi-Fi Connected But No Internet Access. Wireless devices like a laptop connect to your router.The router is a device that handles the connections between the devices in your home. Your router plugs into a modem, a device that bridges the traffic on your home network and the internet.. According to a report from The Register and several other […] Microsoft recently started rolling out a new update to Windows 10 devices, KB3201845 to users. If you’re trying to connect a device to the Windows 10 mobile hotspot but you get the ‘No internet connection’ message on the device, or the devices are unable to obtain an IP address, there’s a simple way to fix it. This would not be a problem, except most Microsoft software apparently relies on this status monitor for access to internet features. windows 10 no internet access but connected . I noticed my internet icon looked like what you see in the attached pic. Many Windows 10 users are reporting this problem as well. However, it also caused a major issue for some users by breaking their internet connection. But, there are times when there’s no clear indication that you don’t have Internet access. Here are some effective solutions for you to try. There is no single answer to the Wi-Fi connected but no internet access problem. Wifi is connected to a network but no internet access. But no worries, it’s possible to fix. The update bumped the OS build number to 14393.479 and it fixed a couple of issues. If you’re having WiFi or wireless connection just fine, but the Internet isn’t working or you’re only with limited connectivity, you’re not alone. Customers are reporting "no internet" access in the Network Connectivity Status Indicator (NCSI) on Windows 10 2004 devices on devices that in fact can ping internet resources or browse web sites with internet browsers. This happens quite frequently. The above tips should be able to fix most of the software related problems. System config: OS Win10 Wifi adapter Qualcomm Atheros AR9285 Wifi modem TPLink MR 3220 AirCard work fine before the miscrosoft update. I cannot search for templates in Office products or send feedback through the Feedback Hub. They suggested I call miscrosoft . Yesterday, I changed my search query from "Windows 10 thinks it has no internet connection" to "Office 365 thinks it has no internet connection". When you come across those times, the following tips should help you get online again and make the issue a thing of the past. Windows 10: Connected to WiFi, No Internet Fix. What affected users see is Windows 10’s standard ‘No Internet Access’ label (a yellow triangle) appear on their WiFi or Ethernet icon in the system tray (bottom right hand corner). Did talk to At&t they said AirCard working fine from their end . After a recent Windows update; I think I've narrowed it down to cumulative update for Windows 10 Next (10.0.19025.1052) (KB4531955) Also, I am on the Insider Preview on this machine. Out of 10 cases, 6 cases is connected but no internet access. I found a single post by a user who stated that Office requires Network Location Awareness to be running in order for it to contact the licensing server, etc. The devices can connect over WiFi or over Bluetooth and you can choose how the connection is established. In other words: programs may access the Internet as usual despite Windows reporting that there is no Internet connection. The Windows Store works fine. My internet is working perfectly, but the network item shows "no internet".